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Arm 07

CRM & WhatsApp

One inbox, smart routing and follow-up that closes.

One inbox, smart routing and follow-up that closes.

What we do, exactly. Every lead lands in one place, tagged with the ad that brought it, and goes to the right person without anyone forwarding screenshots. A lead answered in ten minutes is not the lead answered in an hour, so the inbox is built around response time.

Lead follow-up that does not depend on memory: a sheet or CRM row for every lead with detailed feedback, and if they do not reply, an email and a WhatsApp nudge. In a football-academy case, one person owning leads and one sheet with detailed feedback did what three campaigns could not.

WhatsApp as a scheduled sales channel, not a support tool: three campaigns a month to existing customers about the offer and the new products. On the day a message went out, orders were consistently strong, and a share of them arrived at zero advertising cost.

Smart routing and scoring: hot, warm and cold by language, source and behavior, with hot leads routed to sales immediately, and a clear owner for every conversation.

Reporting you read in a minute: every Sunday, four numbers on your WhatsApp: spent, returned, killed, next. And when the sales team is the bottleneck, the numbers say so, because someone has to record why a lead did not close.

What you receive: a working inbox and CRM wired to your ads, WhatsApp flows that bring buyers back, and the follow-up rules written down.

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